{"id":695,"date":"2026-01-20T17:32:08","date_gmt":"2026-01-20T16:32:08","guid":{"rendered":"https:\/\/vtcsuperdriver.fr\/?page_id=695"},"modified":"2026-03-10T18:25:23","modified_gmt":"2026-03-10T17:25:23","slug":"cgv","status":"publish","type":"page","link":"https:\/\/vtcsuperdriver.fr\/en\/cgv\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"695\" class=\"elementor elementor-695\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d51445 e-con-full e-flex e-con e-parent\" data-id=\"4d51445\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-26ea034 e-con-full e-flex e-con e-child\" data-id=\"26ea034\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-075064a elementor-widget-tablet__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-image\" data-id=\"075064a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img alt=\"\" fetchpriority=\"high\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/vtcsuperdriver.fr\/wp-content\/uploads\/2026\/03\/cropped-logoVSD-texture-459x500-1.jpg\" class=\"attachment-large size-large wp-image-891\" srcset=\"https:\/\/vtcsuperdriver.fr\/wp-content\/uploads\/2026\/03\/cropped-logoVSD-texture-459x500-1.jpg 512w, https:\/\/vtcsuperdriver.fr\/wp-content\/uploads\/2026\/03\/cropped-logoVSD-texture-459x500-1-300x300.jpg 300w, https:\/\/vtcsuperdriver.fr\/wp-content\/uploads\/2026\/03\/cropped-logoVSD-texture-459x500-1-150x150.jpg 150w, https:\/\/vtcsuperdriver.fr\/wp-content\/uploads\/2026\/03\/cropped-logoVSD-texture-459x500-1-12x12.jpg 12w, https:\/\/vtcsuperdriver.fr\/wp-content\/uploads\/2026\/03\/cropped-logoVSD-texture-459x500-1-270x270.jpg 270w, https:\/\/vtcsuperdriver.fr\/wp-content\/uploads\/2026\/03\/cropped-logoVSD-texture-459x500-1-192x192.jpg 192w, https:\/\/vtcsuperdriver.fr\/wp-content\/uploads\/2026\/03\/cropped-logoVSD-texture-459x500-1-180x180.jpg 180w, https:\/\/vtcsuperdriver.fr\/wp-content\/uploads\/2026\/03\/cropped-logoVSD-texture-459x500-1-32x32.jpg 32w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-075d385 e-con-full e-flex e-con e-child\" data-id=\"075d385\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d59b966 elementor-widget elementor-widget-heading\" data-id=\"d59b966\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conditions g\u00e9n\u00e9rales de vente (CGV)\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7f772b elementor-widget elementor-widget-text-editor\" data-id=\"d7f772b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) s\u2019appliquent \u00e0 l\u2019ensemble des prestations de transport de personnes propos\u00e9es par <strong data-start=\"2492\" data-end=\"2520\">VTC SuperDriver Provence<\/strong>.<\/p><p>En utilisant les services de <a href=\"https:\/\/vtcsuperdriver.fr\/en\/\"><span class=\"s1\">www.vtcsuperdriver.fr<\/span><\/a> , le Client est pr\u00e9sum\u00e9 avoir pris connaissance des pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente et les avoir pleinement accept\u00e9es.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7b1eb1f e-flex e-con-boxed e-con e-parent\" data-id=\"7b1eb1f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-503d729 elementor-widget elementor-widget-heading\" data-id=\"503d729\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CGV VTC Superdriver Provence<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8dcda2 elementor-widget elementor-widget-text-editor\" data-id=\"b8dcda2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"2140\" data-end=\"2153\">1 \u2013 OBJET<\/h3><p data-start=\"2154\" data-end=\"2444\">Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) ont pour objet de d\u00e9finir les conditions applicables aux prestations de transport de personnes avec chauffeur (VTC) propos\u00e9es par <strong data-start=\"2334\" data-end=\"2362\">VTC SuperDriver Provence<\/strong>, accessibles notamment via le site internet et le module de r\u00e9servation en ligne.<\/p><p data-start=\"2446\" data-end=\"2523\">Toute r\u00e9servation implique l\u2019acceptation pleine et enti\u00e8re des pr\u00e9sentes CGV.<\/p><hr data-start=\"2525\" data-end=\"2528\" \/><h3 data-start=\"2530\" data-end=\"2571\">2 \u2013 FORMATION DU CONTRAT DE TRANSPORT<\/h3><p data-start=\"2572\" data-end=\"2725\">Le client peut effectuer une r\u00e9servation via le site internet, le module de r\u00e9servation CarBook, par t\u00e9l\u00e9phone ou par tout autre moyen mis \u00e0 disposition.<\/p><p data-start=\"2727\" data-end=\"2885\">Le client est seul responsable des informations fournies lors de la r\u00e9servation (date, horaire, adresses, nombre de passagers et bagages, type de prestation).<\/p><p data-start=\"2887\" data-end=\"3057\">Le contrat de transport est r\u00e9put\u00e9 conclu <strong data-start=\"2929\" data-end=\"3026\">uniquement apr\u00e8s confirmation de la r\u00e9servation et paiement total ou partiel de la prestation<\/strong> via le module s\u00e9curis\u00e9 Stripe.<\/p><p data-start=\"3059\" data-end=\"3136\">Un r\u00e9capitulatif de r\u00e9servation est transmis au client par voie \u00e9lectronique.<\/p><hr data-start=\"3138\" data-end=\"3141\" \/><h3 data-start=\"3143\" data-end=\"3157\">3 \u2013 TARIFS<\/h3><p data-start=\"3158\" data-end=\"3391\">Les tarifs sont calcul\u00e9s automatiquement ou communiqu\u00e9s au client avant validation de la r\u00e9servation, selon les crit\u00e8res suivants : distance, dur\u00e9e, type de prestation (transfert, mise \u00e0 disposition), horaires et options \u00e9ventuelles.<\/p><p data-start=\"3393\" data-end=\"3548\">Sauf mention contraire, les tarifs incluent le service de chauffeur, le carburant et l\u2019assurance des passagers conform\u00e9ment \u00e0 la r\u00e9glementation en vigueur.<\/p><p data-start=\"3550\" data-end=\"3701\">Les frais de stationnement, p\u00e9ages ou d\u00e9penses exceptionnelles peuvent \u00eatre factur\u00e9s en suppl\u00e9ment lorsqu\u2019ils ne sont pas inclus dans le tarif initial.<\/p><hr data-start=\"3703\" data-end=\"3706\" \/><h3 data-start=\"3708\" data-end=\"3737\">4 \u2013 MODALIT\u00c9S DE PAIEMENT<\/h3><p data-start=\"3738\" data-end=\"3876\">Le paiement s\u2019effectue en ligne via la plateforme s\u00e9curis\u00e9e Stripe, par carte bancaire ou tout autre moyen propos\u00e9 lors de la r\u00e9servation.<\/p><p data-start=\"3878\" data-end=\"4048\">Selon la prestation, un <strong data-start=\"3902\" data-end=\"3937\">acompte ou le paiement int\u00e9gral<\/strong> peut \u00eatre exig\u00e9 au moment de la r\u00e9servation. \u00c0 d\u00e9faut de paiement, la r\u00e9servation est automatiquement annul\u00e9e.<\/p><hr data-start=\"4050\" data-end=\"4053\" \/><h3 data-start=\"4055\" data-end=\"4102\">5 \u2013 R\u00c9SERVATION, ANNULATION ET MODIFICATION<\/h3><h4 data-start=\"4104\" data-end=\"4125\">5.1 \u2013 Annulation<\/h4><p data-start=\"4126\" data-end=\"4243\">Toute annulation doit \u00eatre effectu\u00e9e par le client via le moyen indiqu\u00e9 lors de la r\u00e9servation ou par contact direct.<\/p><p data-start=\"4245\" data-end=\"4309\">Sauf conditions particuli\u00e8res affich\u00e9es lors de la r\u00e9servation :<\/p><ul data-start=\"4310\" data-end=\"4585\"><li data-start=\"4310\" data-end=\"4406\"><p data-start=\"4312\" data-end=\"4406\">Annulation plus de <strong data-start=\"4331\" data-end=\"4344\">48 heures<\/strong> avant l\u2019horaire de prise en charge : remboursement int\u00e9gral<\/p><\/li><li data-start=\"4407\" data-end=\"4478\"><p data-start=\"4409\" data-end=\"4478\">Annulation entre <strong data-start=\"4426\" data-end=\"4452\">48 heures et 24 heures<\/strong> : remboursement partiel<\/p><\/li><li data-start=\"4479\" data-end=\"4585\"><p data-start=\"4481\" data-end=\"4585\">Annulation moins de <strong data-start=\"4501\" data-end=\"4514\">24 heures<\/strong> avant la prise en charge ou non-pr\u00e9sentation : <strong data-start=\"4562\" data-end=\"4585\">aucun remboursement<\/strong><\/p><\/li><\/ul><hr data-start=\"4587\" data-end=\"4590\" \/><h4 data-start=\"4592\" data-end=\"4615\">5.2 \u2013 Modification<\/h4><p data-start=\"4616\" data-end=\"4866\">Toute demande de modification de la r\u00e9servation (horaire, adresse, dur\u00e9e, type de prestation) peut entra\u00eener un ajustement tarifaire.<br data-start=\"4749\" data-end=\"4752\" \/>VTC SuperDriver Provence se r\u00e9serve le droit d\u2019accepter ou de refuser toute modification selon ses disponibilit\u00e9s.<\/p><hr data-start=\"4868\" data-end=\"4871\" \/><h3 data-start=\"4873\" data-end=\"4909\">6 \u2013 RETARDS ET ABSENCE DU CLIENT<\/h3><p data-start=\"4910\" data-end=\"5041\">Un temps d\u2019attente raisonnable est inclus selon la nature de la prestation.<br data-start=\"4985\" data-end=\"4988\" \/>Au-del\u00e0, des frais d\u2019attente pourront \u00eatre appliqu\u00e9s.<\/p><p data-start=\"5043\" data-end=\"5232\">En cas d\u2019absence du client sur le lieu de prise en charge, sans information pr\u00e9alable et sans r\u00e9ponse aux tentatives de contact, la prestation sera consid\u00e9r\u00e9e comme due et non remboursable.<\/p><hr data-start=\"5234\" data-end=\"5237\" \/><h3 data-start=\"5239\" data-end=\"5265\">7 \u2013 MISE \u00c0 DISPOSITION<\/h3><p data-start=\"5266\" data-end=\"5393\">La mise \u00e0 disposition correspond \u00e0 une prestation horaire ou journali\u00e8re incluant un kilom\u00e9trage d\u00e9fini lors de la r\u00e9servation.<\/p><p data-start=\"5395\" data-end=\"5523\">Toute heure commenc\u00e9e est due.<br data-start=\"5425\" data-end=\"5428\" \/>Tout d\u00e9passement horaire ou kilom\u00e9trique pourra faire l\u2019objet d\u2019une facturation compl\u00e9mentaire.<\/p><hr data-start=\"5525\" data-end=\"5528\" \/><h3 data-start=\"5530\" data-end=\"5574\">8 \u2013 QUALIT\u00c9 DE SERVICE ET R\u00c9GLEMENTATION<\/h3><p data-start=\"5575\" data-end=\"5763\">VTC SuperDriver Provence exerce une activit\u00e9 r\u00e9glement\u00e9e de transport de personnes avec chauffeur et s\u2019engage \u00e0 respecter l\u2019ensemble des obligations l\u00e9gales et professionnelles en vigueur.<\/p><p data-start=\"5765\" data-end=\"5875\">Les prestations sont r\u00e9alis\u00e9es avec un v\u00e9hicule autoris\u00e9 et un chauffeur titulaire des autorisations requises.<\/p><hr data-start=\"5877\" data-end=\"5880\" \/><h3 data-start=\"5882\" data-end=\"5904\">9 \u2013 RESPONSABILIT\u00c9<\/h3><p data-start=\"5905\" data-end=\"6005\">VTC SuperDriver Provence est couvert par une assurance professionnelle conforme \u00e0 la r\u00e9glementation.<\/p><p data-start=\"6007\" data-end=\"6231\">La responsabilit\u00e9 du prestataire ne saurait \u00eatre engag\u00e9e en cas de retard ou d\u2019inex\u00e9cution r\u00e9sultant de circonstances ind\u00e9pendantes de sa volont\u00e9 (conditions de circulation, intemp\u00e9ries, accidents, \u00e9v\u00e9nements exceptionnels).<\/p><hr data-start=\"6233\" data-end=\"6236\" \/><h3 data-start=\"6238\" data-end=\"6269\">10 \u2013 COMPORTEMENT DU CLIENT<\/h3><p data-start=\"6270\" data-end=\"6381\">Le client et les passagers s\u2019engagent \u00e0 adopter un comportement respectueux envers le chauffeur et le v\u00e9hicule.<\/p><p data-start=\"6383\" data-end=\"6508\">Il est notamment interdit de fumer, de consommer de l\u2019alcool ou de transporter des substances dangereuses \u00e0 bord du v\u00e9hicule.<\/p><p data-start=\"6510\" data-end=\"6604\">Toute d\u00e9gradation ou salissure anormale pourra faire l\u2019objet d\u2019une facturation compl\u00e9mentaire.<\/p><hr data-start=\"6606\" data-end=\"6609\" \/><h3 data-start=\"6611\" data-end=\"6632\">11 \u2013 R\u00c9CLAMATIONS<\/h3><p data-start=\"6633\" data-end=\"6741\">Toute r\u00e9clamation doit \u00eatre formul\u00e9e par \u00e9crit dans un d\u00e9lai raisonnable apr\u00e8s l\u2019ex\u00e9cution de la prestation.<\/p><hr data-start=\"6743\" data-end=\"6746\" \/><h3 data-start=\"6748\" data-end=\"6773\">12 \u2013 DROIT APPLICABLE<\/h3><p data-start=\"6774\" data-end=\"6925\">Les pr\u00e9sentes CGV sont soumises au droit fran\u00e7ais.<br data-start=\"6824\" data-end=\"6827\" \/>Tout litige relatif \u00e0 leur interpr\u00e9tation ou \u00e0 leur ex\u00e9cution rel\u00e8ve des juridictions comp\u00e9tentes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4c8a8d4 e-con-full e-flex e-con e-parent\" data-id=\"4c8a8d4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9a4bc36 elementor-widget elementor-widget-text-editor\" data-id=\"9a4bc36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong><a href=\"https:\/\/vtcsuperdriver.fr\/en\/mentions-legales\/\">Legal notice<\/a> | <a href=\"https:\/\/vtcsuperdriver.fr\/en\/cgv\/\">Terms and Conditions<\/a> | <a href=\"https:\/\/vtcsuperdriver.fr\/en\/politique-de-confidentialite-2\/\">Privacy Policy<\/a> | <\/strong><a href=\"https:\/\/vtcsuperdriver.fr\/en\/contact\/\"><strong>Contact<\/strong><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71581a1 elementor-widget elementor-widget-text-editor\" data-id=\"71581a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\u00a9 VTC SuperDriver Provence \u2013 Premium VTC chauffeur in Avignon and Provence <br \/>Airport &amp; train station transfers \u2013 Hourly chauffeur service \u2013 Secure online booking<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Conditions g\u00e9n\u00e9rales de vente (CGV) Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) s\u2019appliquent \u00e0 l\u2019ensemble des prestations de transport de personnes propos\u00e9es par VTC SuperDriver Provence. En utilisant les services de www.vtcsuperdriver.fr , le Client est pr\u00e9sum\u00e9 avoir pris connaissance des pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente et les avoir pleinement accept\u00e9es. CGV VTC Superdriver Provence [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","footnotes":""},"class_list":["post-695","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vtcsuperdriver.fr\/en\/wp-json\/wp\/v2\/pages\/695","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vtcsuperdriver.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vtcsuperdriver.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vtcsuperdriver.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vtcsuperdriver.fr\/en\/wp-json\/wp\/v2\/comments?post=695"}],"version-history":[{"count":19,"href":"https:\/\/vtcsuperdriver.fr\/en\/wp-json\/wp\/v2\/pages\/695\/revisions"}],"predecessor-version":[{"id":974,"href":"https:\/\/vtcsuperdriver.fr\/en\/wp-json\/wp\/v2\/pages\/695\/revisions\/974"}],"wp:attachment":[{"href":"https:\/\/vtcsuperdriver.fr\/en\/wp-json\/wp\/v2\/media?parent=695"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}